Contact Napps
Longview, Texas 903-758-6482
The fastest way to reach us is the phone, and it is answered by a person rather than an answering service taking a message for the morning. If you have no cooling in a heatwave, no heat in a freeze, an active leak or a blocked main, call — those go ahead of routine work.
- 24/7 Live Answer
- Longview Based Since 1957
- Licensed HVAC & Plumbing
- Emergencies Prioritised
Napps Cooling, Heating & Plumbing — Longview & East Texas since 1957
Phone, Email and Where We Are
By Phone
903-758-6482. Answered 24 hours a day, seven days a week, by a person. This is the right route for anything urgent — no cooling, no heat, an active leak, a blocked main line, or commercial refrigeration with stock at risk.
By Email
- General information — Napps@NappsAC.com
- Sales — Sales@NappsAC.com
- Service and part sales — Service@NappsAC.com
Email suits non-urgent enquiries, quotes you are planning ahead for, and parts questions. For anything time-sensitive, please call instead — email is not monitored overnight.
Our Office
1003 West Cotton St., Longview, TX 75604. Our 23,000 square foot facility houses the corporate offices, engineering department, sheet metal duct fabrication, a metal fabrication and welding shop, a compressor rebuild area and our training, inventory and shipping areas.
Booking Service
Use the form below or the scheduling page, and tell us what the property is doing and roughly how old the system is. Both narrow the diagnosis considerably before anyone arrives.
For emergencies please call 903-758-6482 rather than waiting on a form. A form sits until somebody reads it; the phone does not.
Real Reviews from Real Napps Customers
These come straight from our Google Business Profile — unedited, and updated automatically as new reviews come in.
Contact Questions
What people ask about reaching us.
903-758-6482, answered by a person 24 hours a day, seven days a week. It is the fastest route to us for anything urgent.
1003 West Cotton St., Longview, TX 75604. We have operated from Longview since 1957, and the facility includes an engineering department and sheet metal fabrication alongside the service operation.
Yes — nights, weekends and holidays, answered by a person. Emergencies such as no cooling in a heatwave, no heat in a freeze, an active leak or commercial refrigeration failure go ahead of routine work.
Napps@NappsAC.com for general enquiries, Sales@NappsAC.com for sales, and Service@NappsAC.com for service and part sales. For anything urgent, call instead.
Longview and the East Texas counties around it. The service area page lists every town we cover, each with its own page.
For anything beyond the simplest job, no — and anyone who quotes a replacement firmly over the phone is guessing. We assess the property, then give you a fixed written price.
The pages people most often want alongside this one.
Call Napps on 903-758-6482.
Answered by a person at any hour. Emergencies prioritised across East Texas.
Send Napps a Message
Tell us what you need and where the property is. For emergencies, please call rather than waiting on a form.
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24/7 Emergency Line 903-758-6482
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Office Location 1003 West Cotton St., Longview, TX 75604
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Emergency Service Available 24 hours a day, 7 days a week
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Financing Available Financing available on system replacement and major plumbing work