About Us


It all started with one man and a noble mission.

Roy L. Napps wanted people in North Texas to be comfortable, so Roy Napps Air Conditioning was founded in 1957. With its goal to help more customers in Texas, it was later incorporated as Napps Industries, Inc.

What Mr. Napps started has continued up until today. Since 1975, Eddie G. Napps, Roy’s son has owned and operated Napps Heating, Air Conditioning and Plumbing.

Things have changed- we have acquired more staff members, we have expanded our product lines, and service areas, but our original goal has not changed. Our mission is still to take care of your HVAC/R needs and ensure your comfort.

At Napps Heating and Air Conditioning, we offer a wide range of residential, commercial, and industrial HVAC/R solutions throughout North East Texas. Whether you need system installation, repair, or maintenance of your HVAC systems, we have got you covered.

Napps believed that its services should not just end in HVAC/R. That’s why in early 2012, the company successfully launched a fully staffed plumbing division catering to the different plumbing issues customers’ can potentially experience.

At present, NAPPS provides complete solutions for residential, commercial and industrial HVAC, sheet metal fabrication and plumbing projects.

Our base of operation is located on Cotton Street in Longview, Texas in a 23,000 square foot facility.

What’s Included in Our Facility?

  • Corporate offices for Napps
  • Compressor rebuild area
  • Professional engineering department
  • Sheet metal duct fabrication area
  • Metal fabrication and welding shop
  • Painting facility with updraft paint booth
  • Assembly and testing facility for products
  • Training, inventory, shipping and receiving areas
Contact Us Today


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What To Expect

Discover the Difference
Upfront Pricing

We believe in upfront pricing to ensure transparency and eliminate surprises. You’ll know the cost of service before any work begins.

Industry Compliant

Our technicians adhere to industry standards and regulations, ensuring all services meet or exceed the highest quality and safety requirements.


Napps Cooling, Heating & Plumbing is proud to have received numerous awards for exceptional services and customer satisfaction.

Trusted & Reliable Technicians

You’ll have peace of mind knowing that our team will handle your HVAC and plumbing needs with expertise and professionalism.

Family Owned &

As a family-owned and -operated business, we treat our customers like an extension of our family. We value relationships and take pride in providing personalized service.

Background Checked & Drug Tested

All our technicians undergo thorough background checks and regular drug screening to ensure your safety and peace of mind.

logo Upfront Pricing
logo Industry Compliant
logo Award-Winning
logo Trusted & Reliable Technicians
logo Family Owned &
logo Background Checked & Drug Tested
What Our Customers Are Saying

They arrived on a timely manner, fixed the issue and were very knowledgeable and informative! Definitely recommend!

Nicole D. Nicole D.

Excellent service and response time!!! I called another company on a Thursday, and they said they would not be able to service my AC until Monday. I called Napps and explain what was going on with my AC, and I was told that someone would be there this afternoon, or in the morning. Within an hour, a technician called me and said they were on my way to my house. The technician did a great job of troubleshooting the problem. He was able to get my AC working within two hours. He did a great job of explaining to me…

Kenny H. Kenny H.

Thea is the absolute best! Customer service 10/10. Kept in touch and even went out of her way to make sure everything was getting done!

Kelley C. Kelley C.

Great company! Very fast and professional!

Cindy J. Cindy J.

Very nice young man gave me a lot of information about what needed to be repaired and replace. He went into specific details about combining a partial new unit with my old until and that I have a leak inside as well as the outside until. He was very helpful in so many ways. He was my ANGEL yesterday!!! Thank you

Nelda M. Nelda M.